At Detailing Experts, we’re committed to protecting your personal information and making sure your privacy is respected at every step. This policy outlines how we collect, use, and protect the details you share with us—whether you’re browsing our website or booking a car detailing service.

By using our site or services, you agree to the terms outlined below.

1. The Information We Collect

To provide the best service possible, we may collect:

Personal Information

• Your name
• Phone number
• Email address
• Payment details
• Service address or location preferences

Non-Personal Information

• Your browser or device type
• IP address
• Pages you visit on our site
• Cookies and tracking data that help us improve your experience

We only collect the information we truly need—to deliver great service, stay in touch, and make your experience smoother.

2. How We Use Your Information

We use your information to:

• Schedule and manage appointments
• Process payments securely
• Respond to questions or concerns
• Improve our website and services
• Send promotions or service updates (only if you’ve opted in — and you can opt out anytime by replying “STOP” or following instructions in our messages)

We never sell or rent your personal information to third parties. Ever.

3. How We Keep Your Info Safe

We take your privacy seriously and use industry-standard security measures, including:

• Secure servers and encrypted payment systems
• Restricted access to personal data—only authorized team members can view it
• Regular updates and checks to help prevent unauthorized access

Please note that while we do everything we can, no online system is 100% foolproof. If you notice anything suspicious, please contact us right away.

4. When We Share Your Information

We may share necessary info with:

• Trusted payment processors (to complete your transaction)
• Our team or service providers to fulfill your appointment
• Legal authorities if we’re required to do so by law
• We never share your personal details for advertising or marketing unless you give us permission.

5. Cookies & Tracking

We use cookies and other tools to:

• Improve how our website works
• Understand how visitors interact with our pages
• Provide a smoother, faster browsing experience

You can disable cookies in your browser settings, but it might affect how well our website functions.

6. Your Rights

You’re in control of your personal information. You can:

• Request a copy of the info we hold about you

• Ask us to update or correct your details

• Opt out of marketing calls, texts, or emails at any time (just reply “STOP” or follow the opt-out instructions provided)

• Ask us to delete your data, as long as it’s not required for legal reasons

To make a request, just reach out using the contact info below.

7. Links to Other Sites

Our website may include links to other websites for your convenience. Please note that we’re not responsible for their privacy policies, so we recommend checking those before sharing your info.

8. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we’ll post the changes here. By continuing to use our website or services, you’re agreeing to the latest version of this policy.

9. Contact Us

Have questions about your privacy or how your information is handled? We’re here to help:

📧 Email: contact@detailingexperts.ca
📞 Phone: 866-581-4545